Hi,
Just a post to moan…
On Monday this week I put my car into Farmers (a local chain owned by the previous Kwik fit owner) to have a track rod replaced and my wheels aligned.
I dropped the car off, got some breakfast and went back to collect it. When I got the car back and started to drive I couldn't believe it. The steering wheel was way off to the right and the car seriously pulled to the left.
I called and informed them car wasn't right and was told "oh yes it was very difficult to do, just bring it back tomorrow and we'll sort it". Now I’m wondering why give me the car back when they knew fine well it wasn't right!?
Tuesday I go back and they attempt again, I get the car back and it's no different! I call them and get told that the equipment needed re-calibrated but if I come in tomorrow they will definitely sort it.
I'm trying not too go mental by this point.
Anyways, I go back on Friday and they try for the 3rd time. Third time lucky? NO! This time the steering wheel is almost centre but the car still pulls to the left, not as much as before but all the same it's not right. I call them again and this time I’m told to take it to their “specialist centre” where they use this £60,000 machine to do it, hunter system I think they called it.
I arrive at their "Specialist Centre" today for them to finally sort this out. They take the car and vanish for about 10-15 mins then come back to say they can't get the equipment on the wheels cause the cars to low!
My car is lowered but its buy no means low. I called my mate who has experience in this area for some advice. He advised that they were just not up to the job and saying my cars to low was an excuse for not being able to do it properly.
Moral of the story don't use shite commercial companies if u want a job done properly.
I’m now going to put the car into a real garage, like I should have done in the first place.
Just a post to moan…
On Monday this week I put my car into Farmers (a local chain owned by the previous Kwik fit owner) to have a track rod replaced and my wheels aligned.
I dropped the car off, got some breakfast and went back to collect it. When I got the car back and started to drive I couldn't believe it. The steering wheel was way off to the right and the car seriously pulled to the left.
I called and informed them car wasn't right and was told "oh yes it was very difficult to do, just bring it back tomorrow and we'll sort it". Now I’m wondering why give me the car back when they knew fine well it wasn't right!?
Tuesday I go back and they attempt again, I get the car back and it's no different! I call them and get told that the equipment needed re-calibrated but if I come in tomorrow they will definitely sort it.
I'm trying not too go mental by this point.
Anyways, I go back on Friday and they try for the 3rd time. Third time lucky? NO! This time the steering wheel is almost centre but the car still pulls to the left, not as much as before but all the same it's not right. I call them again and this time I’m told to take it to their “specialist centre” where they use this £60,000 machine to do it, hunter system I think they called it.
I arrive at their "Specialist Centre" today for them to finally sort this out. They take the car and vanish for about 10-15 mins then come back to say they can't get the equipment on the wheels cause the cars to low!
My car is lowered but its buy no means low. I called my mate who has experience in this area for some advice. He advised that they were just not up to the job and saying my cars to low was an excuse for not being able to do it properly.
Moral of the story don't use shite commercial companies if u want a job done properly.
I’m now going to put the car into a real garage, like I should have done in the first place.