glennal
Newbie
Hi everyone my name is Glenn - I havé à Volkswagen Estate with is 12 years old on thé 10 September - I notice à couple of montes ago that there are rust bubbles on booth front Wings - I took it to a Volkswagen dealer last week who checked thé paint thickness - they confirmed the paint thickness was OK except the front offside Wingfield which was confusing as the wing has thé orinal paint- anyway they sent a report to VW I phoned the garage to find out what is happening - they confirmed thay had received a response from VW but it was bad news - the refered to a bulletin VW issued in 2018 I think which referred to a foam strip between thé wheel arch and and another strip which was trapping water and that is causing thé rust bubbles - my réaction was what has that got to do with thé rust as I am claiming under the 12 year corrosion warranty - the garage said there is nothing further they could do - I asked them for a copy of the bulletin but they refused as the bulletin is protected as intellectual property and therefore cannot be releaed to a third party (what absolute non sensé) - Ithen Iasked for VW,s written response they said they didnt have it in writing - absolutely rediculous for a company of the size of VW - can anyone tell me where I can get a copy of the bulletin is there and other course of action I can take? THANK YOU