davalav
Pro Tuner
Hey all!
Apologies for not being on much, been mega busy lately.
So I need to ask for some advice on behalf of my other half about GAP insurance policies.
So, before I met her she took out a small finance deal on a little Fiesta for like £100 a month or something close around 2 years ago. Apparently, a few weeks later someone phoned her about GAP insurance and Chloe said that she wanted to do it but didn't have the cash at hand at the time as they wanted £322 for 4 years to cover her so she would phone back to purchase thand cover.
She never phoned back and finally had enough money saved to pay off her finance but they have hit her with an unexpected bill of £322 for the GAP Cover as they 'Apparently' said that she VERBALLY agreed to the cover (although she didn't pay for it at the time) and have the recording of the phone call (which she is phoning tomorrow to request).
We're does she stand? How can they provide cover without taking payment (she says she has no recollection of agreeing to 'borrow' the cover) as she said she will call back to purchase it once she has the money available and never had anything formally signed in writing for proof?
Does she legally have to pay it?
Cheers
Apologies for not being on much, been mega busy lately.
So I need to ask for some advice on behalf of my other half about GAP insurance policies.
So, before I met her she took out a small finance deal on a little Fiesta for like £100 a month or something close around 2 years ago. Apparently, a few weeks later someone phoned her about GAP insurance and Chloe said that she wanted to do it but didn't have the cash at hand at the time as they wanted £322 for 4 years to cover her so she would phone back to purchase thand cover.
She never phoned back and finally had enough money saved to pay off her finance but they have hit her with an unexpected bill of £322 for the GAP Cover as they 'Apparently' said that she VERBALLY agreed to the cover (although she didn't pay for it at the time) and have the recording of the phone call (which she is phoning tomorrow to request).
We're does she stand? How can they provide cover without taking payment (she says she has no recollection of agreeing to 'borrow' the cover) as she said she will call back to purchase it once she has the money available and never had anything formally signed in writing for proof?
Does she legally have to pay it?
Cheers