Time wasted on wrong parts

[waynne]

Have you ever wasted time getting a part to fit your car when it turns out that they send the wrong part through to you in the first place?

I don't know about you guys but I often take it on trust that the part is right and don't bother double checking it.

I've had everything mixed up from bulbs to engine covers in the past!

[Prince]

I don't order from Euro Car Parts so don't have this problem. It's either trusted aftermarket or geniune BMW.

[T9 man]

Even from a Saab main dealer I have had a few howlers with regards to parts, but they usually sort out the mistake to my satisfaction pretty quickly.

[stamford]

Always expect them to be wrong and when proven right it doesn't hurt as much! I tend to take a pattern part (if possible) with me to compare before handing over cash. Alternatively I take some photos and use this to clarify them.

[Yugguy]

it doesn't help that car manufacturers across the board seem to change components in the same model from one week to another.

[MasterAuron]

Ford TIS for my car lists wrong gear ratios and thinks we have ST170 front brakes lmao.

[bigbadjoe]

Yeah, a starter solinoid for my escort. Mine was on my way out, fitted a new one, would start 9 times out of 10. When your running a heavy TD on a battery, you only have about 4 attempts before the battery runs out. It was bumb start glore until I got another one.

[SLEEPER]

Originally Posted by Prince

I don't order from Euro Car Parts so don't have this problem. It's either trusted aftermarket or geniune BMW.

That doesnt guarantee correct parts even from BMW .

A friend of mine ordered some parts by chassis number from a BMW main dealer.
Because they were special order so he was told he had to pay up front.

Parts arrived and were wrong - after 2 months he is still fighting for a refund as BMW have tried to suggest the car might have been modified .
It hasnt been of course.

[Prince]

Originally Posted by SLEEPER

That doesnt guarantee correct parts even from BMW .

A friend of mine ordered some parts by chassis number from a BMW main dealer.
Because they were special order so he was told he had to pay up front.

Parts arrived and were wrong - after 2 months he is still fighting for a refund as BMW have tried to suggest the car might have been modified .
It hasnt been of course.

My local are very good (can't vouch for any others except Hereford). I also check everything before handing over any cash.

[xavier]

I was once told I needed a whole new head. It turned out the camshafts they had been sent were the wrong ones and they thought it easier to try to con me into buying a new head rather than just reordering the correct cam shafts.

[Prince]

Back in my Honda days, the parts guy didn't know what an Integra was. Shocking. My local Honda was rubbish.

[SLEEPER]

Originally Posted by Prince

My local are very good (can't vouch for any others except Hereford). I also check everything before handing over any cash.

Problem was it had to be prepaid because it was a special order as they were not a stockable items