[HDi fun]

'It's a design characteristic' - 'The beta testers and development team never got to the bottom of this before hitting the production deadline'.

'Factory Recall' - 'We've finally admitted that it was a design flaw afterall'

'The computer diagnostics didn't report anything' - 'The diagnostics software is also flawed and due for a top down re-write'

'They all do that' - 'We've been told to tell you this because the manufacturer has stopped honouring warranty claims from dealers'

'Never seen that before' - 'F***in' hell, not another one'

'It should be fine now' - 'It will be as bad as ever'

'Ouch, that's gonna cost ya' - 'Wahey, that's this year's bonus up front'