Thread: EML Update
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Old 19-07-2007, 04:53 PM   #4 (permalink)
waynne
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Torque King
Car: A3 1.8T Sport
 
Join Date: Nov 2005
Location: Deal, Kent UK
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You have the guy on side in the sense that he is not refusing to put right the problem. You do need to look objectively - when a garage have a car sometimes other things go or play up at the same time. My car went in for a service and came out with a sticky starter motor. I fix a friends printer on his computer and the DVD writer stops working! Stick to the big faults that were clearly there when the car was sold - if he fixes that all the other little things are down to experience.

Warrentee doesnt really come into it in my opinion. Anything that is sold must be as described and of merchantable quality. He knew that you knew about the engine warning light as you mentioned this to him before you bought the car.

Only threaten him if he starts refusing to put things right. Explain your frustration to him, calmly. Ask what he would do if he was in your situation. If he is using another garage for repairs then explain they are making him look bad and that perhaps he should proactively supervise them when working on your car. If he is becomming cagey say the last thing I want to do is bring in trading standards - I always try to give people a chance to fix problems first.
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