LOL

good for you.
I do Uninsured Loss Recovery for a fleet management company, which is similar but a bit different to regular insurance claims. Most people aren't aware, but if you've been involved in an accident that wasn't your fault, then the excess you had to pay (because you have a comprehensive policy with a £250 excess for example) can be claimed back from the muppet responsible. You can also claim back hire charges. We do it for companies only, but you can do it for yourself if you're an individual. You just need supporting documentation and then put your claim to the other driver's insurance company.
Certain insurance companies, in a bid to stop spiralling claims costs every year, now offer a really handy capture service. So someone shunts you in the rear end, then their insurers contact you and say "hey, don't worry, we'll pick up your car and fix it, and you can have this Corsa to pootle about in while the repairs are being done." I know some people are put off by it, but trust me this is actually a sweet deal. If you claim through your own insurers, you have to pay your excess, so you'll be £100 - 300 out of pocket, and be carless until your motors fixed. If you let the third party insurers or claims handlers fix your vehicle, it's all free! Little insider tips for you there.